Revolutionizing Core Business Documents with dox42

The European Investment Bank (EIB) is the European Union’s long-term lending institution, supporting sustainable investment projects that foster innovation, infrastructure, climate action, and economic development both within and beyond the EU.

At the EIB, we manage a high volume of complex documents as part of our core lending operations — often generating more than 120 documents per case. To streamline these processes, we have chosen dox42 to enhance our document automation capabilities.

The solution has significantly improved our time-to-market, empowered business users with an intuitive template design, and enabled the seamless merging of large document sets — something that was not achievable with our previous tools.

Our collaboration with the dox42 team, introduced through Microsoft, has been outstanding from the beginning. Their support during testing, implementation (both online and on-premises), and ongoing optimization is enabling us to expand the platform across additional areas such as procurement and HR.

dox42 is now a key component of our document automation strategy as we continue to drive the EIB’s digital transformation forward.